Product Warranty

Fireplace Warehouse is proud stockist of a large range of high quality branded Fireplaces, Wood Stoves, Braais, Accessories and related products in South Africa. We offer popular brands proudly manufactured and produced in South Africa as well as products imported from all over the world including the UK, Spain, Denmark and other European countries.

Ensuring Customer Satisfaction through Careful Product Selection

Due to our commitment to customer satisfaction we ensure that all products stocked by us are warranted against defect in workmanship and materials. We work closely with all suppliers and hand-pick only those products and brands which surpass our own expectations with regards to design, quality and workmanship.

Product Warranty, Parts Availability & Maintenance

Each of the products we stock carries its own warranty as stated on the individual product page or warranty documentation provided on purchase of the product. Fireplace Warehouse also ensures that all products sold by us offer a full service back-up and parts availability if required unless otherwise stated on specific products. If at any time a product purchased from us is found to be defective or requires servicing you can contact us directly to inquire about its replacement, repair or maintenance.